Privacy Policy

1. Introduction

This Privacy Policy explains what personal information Sogann collects, how we use it, and the choices you have. We handle your data responsibly and in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

2. Information we collect

We collect information you give us and information collected automatically:

• Contact and order details — name, email, phone, shipping and billing address.
• Payment information — processed securely by our payment partners; we do not store full card numbers.
• Communication — messages you send by form, email or WhatsApp.
• Usage data — device, browser, pages visited and similar information via cookies.

3. How we use your information

To process and deliver orders, provide support, handle returns and refunds, send order updates, prevent fraud, improve our products and site, and — only with your consent — send marketing about new arrivals and offers.

4. Sharing & disclosure

We do not sell your personal data. We share it only with service providers who help us run the business — payment gateways, courier partners and IT providers — under confidentiality obligations, or where required by law.

5. Cookies

We use cookies to keep the site working, remember your bag, and understand how the site is used. You can control cookies through your browser; disabling some may affect how the site works.

6. Data security & retention

We use reasonable technical and organisational measures to protect your information, and keep it only as long as needed for the purposes described here, including legal, accounting and tax requirements.

7. Your rights

Subject to applicable law, you may request access to your data, ask us to correct or delete it, or withdraw consent to marketing at any time. Contact us using the details below.

8. Children's privacy

Our site and products are intended for adults. We do not knowingly collect data from children under 18.

9. Changes

We may update this policy from time to time. The current version is always published on this page with the date it was last updated.

Contact us

Questions about this policy? Reach us at info@sogann.com, WhatsApp +91 92576 15556, or by post at Udaipur, Rajasthan – India, 313001.